4.9 (980 Reviews)

Caregiver Support for Medicare Beneficiaries

Medicare covered caregiver support up to $2500 for beneficiaries who qualify for the CMS GUIDE Program.

A older adult male whose Wife uses Guide Care.
A female reviewer of Guide Care's software.
An older adult man whose brother used Guide Care.

2000+ Appointments

Beneficiaries enrolled already

Smiling caregiver supporting a laughing older adult at home in her backyard, illustrating Guide Care’s focus on compassionate in-home senior support.
Smiling caregiver supporting a laughing older adult at home in her backyard, illustrating Guide Care’s focus on compassionate in-home senior support.
Smiling caregiver supporting a laughing older adult at home in her backyard, illustrating Guide Care’s focus on compassionate in-home senior support.

How it works

How it works

How it works

Step-by-step process for receiving GUIDE benefits

01

Determine Eligibility

Our team will determine if you or a loved one is eligible for CMS GUIDE.

A Guide healthcare specialist on a computer waving hi.

01

Determine Eligibility

Our team will determine if you or a loved one is eligible for CMS GUIDE.

A Guide healthcare specialist on a computer waving hi.

01

Determine Eligibility

Our team will determine if you or a loved one is eligible for CMS GUIDE.

A Guide healthcare specialist on a computer waving hi.

02

Initial Assessment

A healthcare professional assess the beneficiary in a visit and submits the proper documentation to Medicare.

A Guide Care healthcare conducting an initial assessment with a older woman.

02

Initial Assessment

A healthcare professional assess the beneficiary in a visit and submits the proper documentation to Medicare.

A Guide Care healthcare conducting an initial assessment with a older woman.

02

Initial Assessment

A healthcare professional assess the beneficiary in a visit and submits the proper documentation to Medicare.

A Guide Care healthcare conducting an initial assessment with a older woman.

03

Receive GUIDE Benefits

Once enrolled, your loved one will be able to start using GUIDE benefits. A provider will make a custom care plan.

Team Discussion

03

Receive GUIDE Benefits

Once enrolled, your loved one will be able to start using GUIDE benefits. A provider will make a custom care plan.

Team Discussion

03

Receive GUIDE Benefits

Once enrolled, your loved one will be able to start using GUIDE benefits. A provider will make a custom care plan.

Team Discussion

Click for a Phone Call

4.9 (980 Reviews)

2000+

GUIDE beneficiaries served in the US

Services

Services

Services

Personalized Caregiver support through GUIDE

Why us

Why us

Why us

Why choose Crosby?

01

Speed of Care

If eligible, Crosby Health can connect you with a healthcare expert who can perform an assessment within 48 hours.

01

Speed of Care

If eligible, Crosby Health can connect you with a healthcare expert who can perform an assessment within 48 hours.

01

Speed of Care

If eligible, Crosby Health can connect you with a healthcare expert who can perform an assessment within 48 hours.

02

Size of Care

Crosby Health supports the biggest GUIDE providers in the country, covering GUIDE beneficiaries in over 43 states.

02

Size of Care

Crosby Health supports the biggest GUIDE providers in the country, covering GUIDE beneficiaries in over 43 states.

02

Size of Care

Crosby Health supports the biggest GUIDE providers in the country, covering GUIDE beneficiaries in over 43 states.

A caregiver guiding a senior patient on a short walk, showcasing everyday mobility assistance from Guide Care.
A caregiver guiding a senior patient on a short walk, showcasing everyday mobility assistance from Guide Care.
A caregiver guiding a senior patient on a short walk, showcasing everyday mobility assistance from Guide Care.

About us

About us

About us

Vision for a healthier and brighter tomorrow

Our Mission

Our mission is to deliver compassionate and high-quality healthcare services to all who need it.

Our Mission

Our mission is to deliver compassionate and high-quality healthcare services to all who need it.

Our Mission

Our mission is to deliver compassionate and high-quality healthcare services to all who need it.

Our Vision

The top GUIDE partner that helps millions of memory care beneficiaries.

Our Vision

The top GUIDE partner that helps millions of memory care beneficiaries.

Our Vision

The top GUIDE partner that helps millions of memory care beneficiaries.

Testimonials

Real Stories, Real Support

See how our services have helped seniors and their loved ones.

Michael Roberts

"The support my Father receives is excellent. Crosby Health truly cares about my needs and exceeded my families expectations."

James Anderson

"Crosby Health is remarkable. Crosby Health provided exactly what they promised with care and dedication. I now have more help to take care of my Wife."

Sophia Johnson

"I felt valued and cared for. Crosby Health made every effort to provide my husband exceptional support and service."

Emily Johnson

"Crosby Health was able to help enroll my Mom into the GUIDE Program. I'm so thankful to know I have resouces that help care for my Mother."

Olivia Harris

They were attentive and thorough with my Dad. Crosby Health's professionalism and kindness made the enrollment process seamless.

Daniel Thompson

"Their team was exceptional. They listened to my concerns about my brother and made sure all his needs were addressed."

Testimonials

Real Stories, Real Support

See how our services have helped seniors and their loved ones.

Michael Roberts

"The support my Father receives is excellent. Crosby Health truly cares about my needs and exceeded my families expectations."

James Anderson

"Crosby Health is remarkable. Crosby Health provided exactly what they promised with care and dedication. I now have more help to take care of my Wife."

Sophia Johnson

"I felt valued and cared for. Crosby Health made every effort to provide my husband exceptional support and service."

Emily Johnson

"Crosby Health was able to help enroll my Mom into the GUIDE Program. I'm so thankful to know I have resouces that help care for my Mother."

Olivia Harris

They were attentive and thorough with my Dad. Crosby Health's professionalism and kindness made the enrollment process seamless.

Daniel Thompson

"Their team was exceptional. They listened to my concerns about my brother and made sure all his needs were addressed."

FAQ's

FAQ's

FAQ's

Frequently Asked Questions

What is GUIDE?

On July 1, 2024, CMS launched the GUIDE (Guiding an Improved Dementia Experience) Model. It is a program developed by the Centers for Medicare & Medicaid Services (CMS) Innovation Center specifically to improve the care and support of people living with dementia and their caregivers. Guide Care helps enroll beneficiaries into GUIDE and connects seniors to providers who participate in this model. They offer a care program that incorporates the core aspects of GUIDE, allowing families to benefit from this valuable program.

What is Crosby Health?

Crosby Health helps enroll Medicare beneficiaries into GUIDE. Crosby Health works with GUIDE eligible providers to facilitate care through care partnerships, medical record services, and clinical billing.

Are your services available 24/7?

Yes, GUIDE Providers support round-the-clock services to meet your needs. The medical providers are available 24/7 to answer questions and provide clinical guidance.

Do you accept insurance?

In order to be eligible for GUIDE you must be a Traditional Medicare beneficiary. Please reach out to Crosby Health and we can determine elegibility with you!

What makes Crosby Health unique?

We take the time to understand your caregiver needs and preferences, ensuring tailored solutions for optimal outcomes. We have partnerships around the United States to offer the most and highest quality care for all GUIDE eligible beneficiaries.

What is GUIDE?

On July 1, 2024, CMS launched the GUIDE (Guiding an Improved Dementia Experience) Model. It is a program developed by the Centers for Medicare & Medicaid Services (CMS) Innovation Center specifically to improve the care and support of people living with dementia and their caregivers. Guide Care helps enroll beneficiaries into GUIDE and connects seniors to providers who participate in this model. They offer a care program that incorporates the core aspects of GUIDE, allowing families to benefit from this valuable program.

What is Crosby Health?

Crosby Health helps enroll Medicare beneficiaries into GUIDE. Crosby Health works with GUIDE eligible providers to facilitate care through care partnerships, medical record services, and clinical billing.

Are your services available 24/7?

Yes, GUIDE Providers support round-the-clock services to meet your needs. The medical providers are available 24/7 to answer questions and provide clinical guidance.

Do you accept insurance?

In order to be eligible for GUIDE you must be a Traditional Medicare beneficiary. Please reach out to Crosby Health and we can determine elegibility with you!

What makes Crosby Health unique?

We take the time to understand your caregiver needs and preferences, ensuring tailored solutions for optimal outcomes. We have partnerships around the United States to offer the most and highest quality care for all GUIDE eligible beneficiaries.

What is GUIDE?

On July 1, 2024, CMS launched the GUIDE (Guiding an Improved Dementia Experience) Model. It is a program developed by the Centers for Medicare & Medicaid Services (CMS) Innovation Center specifically to improve the care and support of people living with dementia and their caregivers. Guide Care helps enroll beneficiaries into GUIDE and connects seniors to providers who participate in this model. They offer a care program that incorporates the core aspects of GUIDE, allowing families to benefit from this valuable program.

What is Crosby Health?

Crosby Health helps enroll Medicare beneficiaries into GUIDE. Crosby Health works with GUIDE eligible providers to facilitate care through care partnerships, medical record services, and clinical billing.

Are your services available 24/7?

Yes, GUIDE Providers support round-the-clock services to meet your needs. The medical providers are available 24/7 to answer questions and provide clinical guidance.

Do you accept insurance?

In order to be eligible for GUIDE you must be a Traditional Medicare beneficiary. Please reach out to Crosby Health and we can determine elegibility with you!

What makes Crosby Health unique?

We take the time to understand your caregiver needs and preferences, ensuring tailored solutions for optimal outcomes. We have partnerships around the United States to offer the most and highest quality care for all GUIDE eligible beneficiaries.